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EST Grhum Ltd · London & Antrim

About Grhum

We contract thestock. Then westand behind it.

Grhum is a B2B serviced accommodation agency. We hold direct agreements with operators across the UK and Ireland and place guests into them for insurers, project contractors, employers, the NHS and production.

0Properties
0Locations
7Solutions
24/7Duty team
Grhum OSSoftware we wrote

One system, one thread per stay — illustrative

How we think

An agency that signs for the property is a different business to one that lists it.

Three things we do that most of the market doesn't, and three we won't.

We doSign with the operator

Rate, availability and certificates agreed with the person who owns the keys.

We doAsk before we search

School, commute, care, access, pets. Nearest available is rarely right; we match on what the household told us.

We doAnswer at 2am

A duty team that can move a guest tonight, not a voicemail.

We won'tAuction your booking

No per-booking bidding on nightly rate with whoever is loaded that morning.

We won'tRenegotiate in week nine

Extension pricing is agreed before the stay starts.

We won'tHand you a portal to learn

Email, phone or WhatsApp. A postcode and a date are enough.

How it works

From brief to keys, on the clock.

No portal to learn and no procurement exercise to get started. A postcode, a date and a headcount are enough.

Hour 0

Send the brief

Postcode, dates, who is moving and what they need — by email, phone or WhatsApp.

Tonight, only if it must

A hotel, held

In an emergency, if nothing suitable is free that night, a hotel booked through Grhum Travel Solutions bridges the first night while we search.

Hours to a day or two

The right serviced home

Contracted stock matched to school, commute, care, access and pets. Priced, held, moved into when it's right.

To check-out

Managed

Extensions, moves, welfare checks and issues by the same team. One invoice.

Sourcing
Radius search with match scoring

A live property map around the requested postcode, ranked on distance, size, price and availability before a supplier is contacted.

Workflow
A tracked enquiry, not an inbox

Every requirement moves through a staged workflow with its own checklist, so anyone picking it up knows what has been done.

Comms
One thread per stay

Supplier and client conversations stay together with a full audit trail.

Welfare
Checks raised, not remembered

Mid-stay contact, extension prompts and check-out reminders are scheduled automatically.

Finance
Margin visible per booking

Invoices, supplier costs and payment status reconcile against the ledger.

Standards

Assurance you can hand to your auditor.

Compliance documentation is held and current for every property we place into, and available for your own duty-of-care reporting.

Held on file

Gas safety

Annual certificate for every property with a gas supply.

Held on file

Electrical (EICR)

Five-year inspection reports, current.

Held on file

Fire risk

Assessment, alarms and escape provision recorded per property.

Held on file

Insurance

Operator cover verified before the first booking.

Credentials

ASAP Agent Member Cyber Essentials

Achilles UVDB, JOSCAR, Constructionline and ARP registration in progress — ask for our current prequalification pack.

Seven solutions

Need accommodation

Send us the requirement.

Postcode, dates and how many beds are enough to start. We come back with contracted options and a price.

Send a brief

Out of hours · guest support

Fires and floods don't wait for Monday.

Emergency decant and same-night placements go straight to the duty team.

guestsupport@grhum.co.uk

Everywhere we put people

64 locations. Five nations. One phone call.